Privacy Policy
Last updated: March 2026 • Applies globally to all Arova Technology services
Simple Summary
We believe privacy policies should be easy to read and understand. We collect only what is strictly necessary to build your websites, develop your mobile applications, provide AI chatbots (NammaPersona), and manage your cloud hosting. We never sell or monetize your personal data.
01. Who We Are
Arova Technology (“we”, “our”, or “us”), also operating as Arova Technologies, is a global software engineering and artificial intelligence solutions company providing full-stack website development, custom iOS and Android mobile app development, autonomous NammaPersona AI chatbots, and dedicated server hosting solutions worldwide.
02. Information We Collect
We only collect information that you directly provide or that is automatically generated during normal website visits:
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Information You Give Us: When you fill out our contact form, request a project quote, email us, or initiate a consultation, you may provide your name, email address, phone number, company name, and project specifications.
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Technical & Usage Information: When you browse our website, our web servers log standard non-identifying technical data such as browser type, operating system, referring URL, and approximate geolocation to diagnose server issues and optimize loading speeds.
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AI Chatbot Interactions: When you interact with our on-site chatbot (NammaPersona), messages you type are processed solely in real-time to answer your questions and assist with project scoping.
03. How We Use Your Information
We use the data we collect strictly for legitimate business purposes:
- ✓ To respond to your inquiries, provide project estimates, and schedule discovery calls.
- ✓ To design, develop, deploy, and maintain your custom software, web applications, and mobile apps.
- ✓ To provision, monitor, and safeguard dedicated server hosting and cloud infrastructure.
- ✓ To detect and prevent fraudulent activities, spam, and malicious security threats.
04. AI Chatbot (NammaPersona) Privacy Guarantee
When we deploy NammaPersona AI chatbots for client websites:
Strict Client Data Isolation: Your proprietary business documentation, customer records, and internal knowledge bases used to configure NammaPersona remain 100% confidential and owned by you.
No Public Training: We do NOT sell, publicize, or feed your proprietary customer conversations or enterprise intellectual property into public AI foundational training sets.
05. Information Sharing & Third Parties
We never sell, rent, or trade your personal information. We only share information with trusted third-party service providers when necessary to execute contracted services:
- • Infrastructure & Cloud Providers: Secure datacenter partners, cloud compute clusters, domain registrars, and SSL certificate authorities.
- • Legal Obligations: When strictly required by law, subpoena, or government regulation to protect the rights, safety, and security of our users and the public.
06. Cookies & Local Storage
Our website uses minimal local storage and essential cookies strictly to remember user interface preferences (such as audio mute/unmute state or chat drawer status) and aggregate performance metrics. We do not use third-party cross-site advertising trackers or predatory profiling cookies.
07. Data Security & Retention
We enforce industry-standard security safeguards including TLS/SSL encryption, multi-factor authentication, network firewalls, and least-privilege administrative access. We retain client data only as long as required to fulfill active contracts, provide technical warranty, or comply with statutory accounting requirements.
08. Your Rights
Regardless of your country or region, you have full control over your personal information:
- • You may request a copy of any personal information we hold about you.
- • You may request corrections to inaccurate or outdated data.
- • You may request complete deletion of your contact records and consultation inquiries.
Questions or Requests? Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your data rights, please contact our engineering and compliance team directly: